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Privacy Policy

1. Introduction

Cite.me.in ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Email address (when you create an account)
  • Password (encrypted and securely stored)
  • The domains and search queries you configure for monitoring

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Run citation visibility queries on your behalf across AI platforms
  • Send you technical notices and support messages
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues
  • Comply with legal obligations and protect our rights

4. AI Platform Queries

Our service submits search queries to third-party AI platforms (including Anthropic Claude, OpenAI ChatGPT, Google Gemini, and Perplexity) to monitor citation visibility. These queries are sent using your configured search terms and your API credentials where applicable. We store the results of these queries to provide you with historical visibility data.

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf (e.g., hosting, analytics, error tracking)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure password hashing using industry standards
  • Regular security assessments and monitoring
  • Access controls and authentication requirements
  • Error tracking and performance monitoring (via Sentry)

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Maintain your authenticated session
  • Analyze usage patterns and improve our service
  • Track UTM attribution for marketing purposes

8. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal information
  • Data Portability: Request a copy of your data in a structured format
  • Opt-out: Unsubscribe from marketing communications
  • Object: Object to certain processing of your data

To exercise these rights, please contact us at privacy@cite.me.in

9. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your country. We take steps to ensure that your information receives an adequate level of protection.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@cite.me.in

By using Cite.me.in, you acknowledge that you have read, understood, and agree to this Privacy Policy.